Customer Support

Customer Support

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Customer support is precisely the kind of services one can offer to assist the customers in a cost effective manner. From customer inquiries, to processing orders, to inventory management, our highly proficient and experienced virtual assistants are always ready in your service to help you run your business in an efficient manner. Our customer support team can handle key functions of your entire eCommerce business on your behalf, and we’ll treat your customers with the same love and care that you would.

  • Customer service inquiries
  • Data entry
  • Order processing
  • Account management
  • Invoices and payments
  • Follow up calls
  • Inventory management
  • Shopping cart admin
  • Supplier liaison
  • Refund processing
  • Coupon administration
  • Live mail support
  • Responding to customer emails
  • Taking inbound customer calls
  • Resolving complaints
  • Connecting customers to the relevant department
  • Live chat support
  • Ticket handling
  • Social media complaints moderation

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